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Frequently asked questions
How do protected payments work?
When you book a service and pay upfront, your payment is held securely until the service is completed. The professional enters your verification PIN after the appointment, which releases the payment to them.
What happens if a booking is cancelled?
Cancellation policies vary by professional. If a professional cancels, you receive a full refund of the service cost. If you cancel, the professional's cancellation penalty (if any) will apply.
How do I become a professional on Inbuuk?
Download the Inbuuk app, sign up with the "I offer services" option, complete your business profile, and add your bank details to start accepting bookings.
Is my payment information safe?
Yes. Payments are handled by a PCI-DSS certified payment processor. Inbuuk never stores your card details directly.